FAQs

Frequently Asked Questions

Which versions are supported?

Please refer to each individual product page for version compatibility details specific to that plugin.

Is the licence per seat or per organisation?

All plugins are sold as single-user licences. For team or enterprise licensing options, please contact us directly.

How do I receive the plugin after purchase?

You'll receive an instant Google Drive download link via email immediately after purchase. No waiting — access is immediate.

How do I install it?

Full installation instructions are included in your download package. Each plugin includes a step-by-step guide specific to the platform (Figma, VS Code, Power BI, Tableau, Looker, or Web).

What if I need help or have a technical issue?

Contact us via email and we'll typically respond within 1–2 business days.

Can I get a refund?

Due to the digital nature of our products, we are unable to offer refunds once a download link has been accessed. If you experience a technical issue, please contact us first and we'll do our best to resolve it.