Digital delivery
All Southern Cross Tech products are digital downloads delivered instantly upon payment confirmation. A download link will be sent to the email address used at checkout — no shipping, no waiting.
- Downloads are available immediately after purchase
- Links are sent to your checkout email address
- If you don't receive your link, please check your spam/junk folder
- For further assistance, contact support@southerncrosstech.net
Refund policy for digital products
Due to the nature of digital goods, all sales are final once the download link has been accessed.
If a technical issue prevents you from downloading your file, or the file is corrupted or unusable, please contact us within 7 days of purchase and we will provide a replacement or issue a full refund at our discretion.
Compatibility
Compatibility requirements are clearly listed on each product page. Please review them before purchasing. Refunds are not offered for incompatibility with platforms or versions not listed in the product description.
Licensing
Each plugin purchase grants a single-user licence unless otherwise stated. Licences are non-transferable and may not be resold or redistributed.
Contact
For any delivery or refund enquiries, contact us at support@southerncrosstech.net.